NHTSA Complaint #11705533 — 2017 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11705533
Vehicle 2017 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Speakers produce full volume static, this loud static sound is unavoidable, it occurs randomly when the car is on and when the audio is on, but once it starts making static sounds, it won't stop. Source input also does not matter. Some observations I have made are that: •It is extremely cold in New Jersey and after the heater is on high for a while and when the car is warmed up it starts to make these unavoidable static sounds. •When the audio is turned off sometimes the static goes away but sometimes it stays even when the audio is turned off. •Once it starts making static sounds, even turning off the car and turning it back on with the audio off doesn't make the static sounds go away. Only when the car is off for a while and it gets cold again, it stops the static sounds. It is extremely cold in New Jersey around this time of the year, and it is impossible to drive without the heater. Once the loud static sounds start, it won't stop and it creates distractions while driving, almost causing me to get into an accident. Lots of people with the same car are having this issue and lots of reddit users are also reporting this issue and most of the people with this issue seem to have some mention of heat causing it or it occurs on hot days. Dealership is not helping either and they can't figure out the cause of the problem. They are suggesting changing the car audio (Head Unit) at customer's expense. A lot of people on reddit reporting the issue mentioned submitting a complaint to the NHTSA, I see there are already some complaints regarding the loud static sounds on here. Dealership is no help, and Honda doesn’t seem to have any Recalls for this either. Need More complaints and a Recall for this!

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