NHTSA Complaint #11718974 — 2017 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11718974
Vehicle 2017 HONDA ACCORD
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The multifunction ADAS camera module failed due to "Internal Error" at only 9 years old. This means that critical safety systems such as automatic emergency braking/lane keep assist malfunctioned and could not assist with avoiding collisions. I took the car to the dealer and they confirmed the issue, and charged me $2000 to fix this critical safety system. I noticed that the new camera assembly has an updated part number, indicating that Honda might have been aware of this failure issue. I have also seen some forum posts online of others having this failure with their 2016-2017 Accords with Honda Sensing. Therefore I believe this should warrant a recall. When the failure first occurred upon vehicle startup a few days before I had it repaired, all these systems were disabled and there were multiple warning lamps on the gauge cluster and screen. Prior to this sudden failure, everything had been working fine as intended up until the very day it failed.

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