NHTSA Complaint #11718380 — 2017 HONDA ACCORD

While driving, both the digital instrument cluster and the center infotainment screen will randomly freeze, become completely unresponsive, or shut off entirely. This occurs without warning and while the vehicle is in motion. When the instrument cluster freezes or turns off, critical driving information such as speed, warning indicators, fuel level, and other safety alerts are no longer visible. Additionally, when the infotainment screen becomes unresponsive, I lose access to functions such as navigation, backup camera display (when reversing), and vehicle settings. These failures create a significant safety concern because they remove essential driving information and features while the vehicle is being operated. The issue happens intermittently and does not appear to be tied to a specific driving condition. Restarting the vehicle may temporarily resolve the issue, but the problem continues to reoccur. Given that modern vehicles rely heavily on digital displays for critical operational information, this malfunction poses a clear safety risk.