NHTSA Complaint #11688305 — 2020 JEEP GRAND CHEROKEE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11688305 |
| Vehicle | 2020 JEEP GRAND CHEROKEE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
The dash touchscreen is having a delamination issue. It looks like a crack but is actually the two layers of the touchscreen separating which make it look like a crack. From what I see online this looks to be a common issue with the touchscreen but there is no recall. Speaking with the dealership this is an expensive fix. I was quoted $1,725 plus labor to replace the screen.
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