NHTSA Complaint #11688031 — 2012 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11688031 |
| Vehicle | 2012 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
My 2012 Hyundai Sonata originally had its engine replaced under Hyundai’s recall (NHTSA Recall #17V226000) due to the Theta II GDI engine defect. The replacement engine was installed by the dealership as part of the recall. However, the replacement engine has now failed after only ~50,000 miles, exhibiting the same issues (engine knocking, stalling, and eventual failure). This occurred despite proper maintenance and care. The dealership contacted Hyundai, and I also contacted Hyundai Consumer Affairs directly. Both refused to replace or assist with the failed replacement engine. It is unacceptable that a recall replacement engine would fail so soon and that Hyundai will not stand behind the part they used to correct a safety defect. The issue remains a serious safety concern, especially since engine failure can lead to fire. I request that NHTSA investigate the durability and safety of replacement engines and Hyundai’s refusal to support affected owners when these replacement engines fail prematurely. I have case number with Hyundai 41436693
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