NHTSA Complaint #11688031 — 2012 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688031
Vehicle 2012 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

My 2012 Hyundai Sonata originally had its engine replaced under Hyundai’s recall (NHTSA Recall #17V226000) due to the Theta II GDI engine defect. The replacement engine was installed by the dealership as part of the recall. However, the replacement engine has now failed after only ~50,000 miles, exhibiting the same issues (engine knocking, stalling, and eventual failure). This occurred despite proper maintenance and care. The dealership contacted Hyundai, and I also contacted Hyundai Consumer Affairs directly. Both refused to replace or assist with the failed replacement engine. It is unacceptable that a recall replacement engine would fail so soon and that Hyundai will not stand behind the part they used to correct a safety defect. The issue remains a serious safety concern, especially since engine failure can lead to fire. I request that NHTSA investigate the durability and safety of replacement engines and Hyundai’s refusal to support affected owners when these replacement engines fail prematurely. I have case number with Hyundai 41436693

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