NHTSA Complaint #11687834 — 2018 TOYOTA C-HR

I am writing to report a serious and potentially dangerous defect with my 2018 Toyota C-HR. Shortly after purchasing this vehicle, I began experiencing multiple issues related to the transmission. The car makes a persistent whining noise while accelerating, which was immediately concerning for a new vehicle. More alarmingly, the vehicle sometimes suddenly stops accelerating and begins to jerk unexpectedly while driving. This has happened on the road and creates a hazardous situation for myself and other drivers, as it can be difficult to maintain control of the vehicle, especially in traffic or at higher speeds. Despite owning the car for only a short period, I have been told that repairing these transmission issues will cost thousands of dollars, which is not normal for a relatively new vehicle. These problems are not only inconvenient but also pose a significant safety risk. I believe this may be a manufacturing defect affecting the transmission system. I urge the NHTSA to investigate this matter promptly to protect other consumers and ensure road safety. Thank you for your attention to this urgent issue.