NHTSA Complaint #11687648 — 2014 FORD ESCAPE UNKNOWN OR OTHER

Complaint Details

ODI Number	11687648
Vehicle	2014 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	August 12, 2025
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Backup camera went blank. The screen said camera not available contact dealer. This was about a month ago. It took a week to get an appointment at the dealer to get it checked. I had to replace the camera. It cost almost $900. On several occasions as I backed out there were cars and people I could not see until they were very near to my car. I saw there is a recall for cameras starting with the 2015 models. I think it should be extended to 2014. My car only had 44000 miles on it when the camera went.

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