NHTSA Complaint #11687324 — 2012 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11687324
Vehicle	2012 TOYOTA SIENNA
Component	STEERING
Date of Incident	July 21, 2024
Date Filed	September 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The battery light came on suddenly and the power steering went out making it extremely difficult to steer the vehicle. An accident was narrowly avoided. We replaced the battery, alternator, and serpentine belt. The problem resolved for over 6 months, then reappeared. It starts with no issue, is charging properly, the serpentine belt is intact. The power steering will come on and go off sporadically, the only warning being the battery indicator on the dash that comes on first. This creates a substantial hazard and risk as the steering is severely impacted with little warning.

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