NHTSA Complaint #11292250 — 2012 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11292250
Vehicle	2012 TOYOTA SIENNA
Component	STEERING
Date of Incident	August 15, 2018
Date Filed	December 31, 2019
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2012 TOYOTA SIENNA DEVELOPED A "CLUNK" IN STEERING SYSTEM WHILE TURNING FROM A STOPPED POSITION. THE CLUNK CAN BE FELT THROUGH BOTH THE STEERING WHEEL AND FLOOR. THIS IS CAUSED BY A WELL-KNOWN SAFETY PROBLEM TOYOTA HAS HAD WITH SEVERAL OTHER MODELS INCLUDING RAV4, HIGHLANDER, AND CAMRY (SOME OF WHICH HAD RECALLS). TOYOTA IS PUSHING THE COST OF THEIR MISTAKES ON ITS CUSTOMERS. THIS IS AN ONGOING PROBLEM, ALONG WITH OTHERS, WITH TOYOTA.

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