NHTSA Complaint #11686259 — 2019 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11686259
Vehicle	2019 FORD FLEX
Component	UNKNOWN OR OTHER
Date of Incident	August 14, 2023
Date Filed	September 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Ford just issued a recall for 2015-2019 vehicles due to distorted picture on the camera when in reverse. I have the exact same issue on my 2019 flex. Although the flex has been discontinued by ford, the camera issue is identical. It just stopped showing a clear picture one day with no cause. I took it to my ford dealership immediately and they told me it had to be replaced but couldn’t be because flex had been discontinued.

Related Complaints for the 2019 FORD FLEX

Other UNKNOWN OR OTHER Complaints

#11713092 — January 24, 2026 — On or about January 22, 2026 when I put my 2019 Ford Flex in reverse the rear view camera displayed a torn and/or fli...

#11705012 — December 15, 2025 — Rear view camera under Ford recall 25SA9 has been malfunctioning for months 3 separate Ford dealers tell me they do n...

#11697390 — November 4, 2025 — I just purchased a 2019 ford flex in September from Bessette Motors in Carrington ND. When I purchased the vehicle t...

#11693245 — October 14, 2025 — Backup camera is not working at all; there is a blank blue screen that appears with a warning that states: camera is ...

#11693212 — October 13, 2025 — Rear camera distorted and no longer displays. Message says rear camera not available. This makes it very hard to bac...

Recent Complaints for the 2019 FORD FLEX

#11717601 — BACK OVER PREVENTION — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717355 — SUSPENSION — February 11, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the v...

#11716860 — STRUCTURE:BODY — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11716860 — VISIBILITY/WIPER — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...