NHTSA Complaint #11685939 — 2015 HYUNDAI SONATA

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 10 MPH. The vehicle was driven to the shoulder of the road. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed knock sensor. The contact was informed that the engine needed to be cleaned. The vehicle was not repaired. The contact referenced an unknown extended warranty for the knock sensor; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 103,500.