NHTSA Complaint #11685657 — 2023 HYUNDAI ELANTRA HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11685657
Vehicle 2023 HYUNDAI ELANTRA HYBRID
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The Elantra had less than 15,000 miles on it. I was driving on [XXX] at about 80MPH for about 1 hour. With no warning, while going up over a very large, high bridge/overpass (above a large outlet emptying from the everglades into the Atlantic ocean near Stuart Florida) the power totally died. A warning light came on saying the hybrid system was not functioning instructing me to pull over to the shoulder. This happened just as I crested the top of the overpass. I was able to coast to the bottom of the bridge, cross two lanes with large 18 wheeler vehicles making this challenging and park on the shoulder at the bottom of the bridge. The vehicle was towed to a nearby dealer. Their mechanic determined the "brain" between the hybrid battery and the drivers controls (the gas peddle) had failed, which disabled all power to the wheels. Had I not been cresting the top of the bridge it would have been impossible for me to move to the shoulder. This was an incredibly dangerous scenario that occurred with no warning. This failure of a key electronic component put me at extreme risk of a high speed accident on a very busy turnpike with no control whatsoever of the speed of the vehicle. There should be a redundant "brain" that would take over in this "failure" situation that would provide power at least for a limited time allowing a driver to maneuver to the shoulder. It was a miracle I was not killed. Had I been driving on limited access high speed lanes (as exist in Orlando where I live and my wife frequently drives which has no real shoulders one can safely pull over onto) the situation would have absolutely life threatening. These high speed toll lanes eliminate any ability to actually safely park and exit the car. I traded the car in (warranty covered repairs) the next day for a normal gas powered Hyundai. I will never drive a hybrid again until this type breakdown has been addressed so it can never occur. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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