2023 HYUNDAI ELANTRA HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
87
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2023 HYUNDAI ELANTRA HYBRID
The 2023 HYUNDAI ELANTRA HYBRID has received a total of 87 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM. 7 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Electrical System (15 complaints), Unknown Or Other (12 complaints), and Forward Collision Avoidance Automatic Emergency Braking (11 complaints).
Recalls for the 2023 HYUNDAI ELANTRA HYBRID
NHTSA has recorded 4 recalls for the 2023 HYUNDAI ELANTRA HYBRID, potentially affecting up to 151,988 vehicles.
Recall 23V589000 — VEHICLE SPEED CONTROL
| 37,997 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Consequence: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
View full details →Recall 23V589000 — VEHICLE SPEED CONTROL
| 37,997 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Consequence: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
View full details →Recall 23V589000 — ELECTRICAL SYSTEM
| 37,997 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Consequence: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
View full details →Recall 23V589000 — ELECTRICAL SYSTEM
| 37,997 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Consequence: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
View full details →Owner Complaints for the 2023 HYUNDAI ELANTRA HYBRID
87 complaints have been filed with NHTSA for the 2023 HYUNDAI ELANTRA HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 15 | 1 | 0 | 2 | 0 |
| Unknown Or Other | 12 | 0 | 0 | 1 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 11 | 1 | 0 | 0 | 0 |
| Power Train | 9 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 7 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 5 | 2 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 2 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Lane Departure Warning | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was performing a low-speed maneuver to reverse-park into my driveway. After making a right turn between my driveway and the driveway of a neighboring townhouse across the street, I came to a complete stop. When I shifted the vehicle into reverse, the vehicle did not reverse as expected and instead unexpectedly accelerated forward. I applied the brake but was unable to stop the vehicle before it traveled forward into the driveway across the street and struck the garage door of a neighboring townhouse. The maneuver was being performed at low speed. Weather conditions were clear, and the driveway surface was dry. The cause of the unexpected acceleration is unknown at this time. No warning lights, messages, or alerts were observed prior to or during the incident. Immediately following the collision, I placed the vehicle into park and applied the parking brake, at which point the vehicle came to rest. Upon impact, the driver-side front airbag deployed. Smoke and a burning odor were observed coming from the deployed airbag. The incident posed a safety risk due to the vehicle’s unexpected forward movement during a low-speed maneuver and resulted in property damage. No injuries were reported. The vehicle remains available for inspection.
I was performing a low-speed maneuver to reverse-park into my driveway. After making a right turn between my driveway and the driveway of a neighboring townhouse across the street, I came to a complete stop. When I shifted the vehicle into reverse, the vehicle did not reverse as expected and instead unexpectedly accelerated forward. I applied the brake but was unable to stop the vehicle before it traveled forward into the driveway across the street and struck the garage door of a neighboring townhouse. The maneuver was being performed at low speed. Weather conditions were clear, and the driveway surface was dry. The cause of the unexpected acceleration is unknown at this time. No warning lights, messages, or alerts were observed prior to or during the incident. Immediately following the collision, I placed the vehicle into park and applied the parking brake, at which point the vehicle came to rest. Upon impact, the driver-side front airbag deployed. Smoke and a burning odor were observed coming from the deployed airbag. The incident posed a safety risk due to the vehicle’s unexpected forward movement during a low-speed maneuver and resulted in property damage. No injuries were reported. The vehicle remains available for inspection.
I was performing a low-speed maneuver to reverse-park into my driveway. After making a right turn between my driveway and the driveway of a neighboring townhouse across the street, I came to a complete stop. When I shifted the vehicle into reverse, the vehicle did not reverse as expected and instead unexpectedly accelerated forward. I applied the brake but was unable to stop the vehicle before it traveled forward into the driveway across the street and struck the garage door of a neighboring townhouse. The maneuver was being performed at low speed. Weather conditions were clear, and the driveway surface was dry. The cause of the unexpected acceleration is unknown at this time. No warning lights, messages, or alerts were observed prior to or during the incident. Immediately following the collision, I placed the vehicle into park and applied the parking brake, at which point the vehicle came to rest. Upon impact, the driver-side front airbag deployed. Smoke and a burning odor were observed coming from the deployed airbag. The incident posed a safety risk due to the vehicle’s unexpected forward movement during a low-speed maneuver and resulted in property damage. No injuries were reported. The vehicle remains available for inspection.
The Elantra had less than 15,000 miles on it. I was driving on [XXX] at about 80MPH for about 1 hour. With no warning, while going up over a very large, high bridge/overpass (above a large outlet emptying from the everglades into the Atlantic ocean near Stuart Florida) the power totally died. A warning light came on saying the hybrid system was not functioning instructing me to pull over to the shoulder. This happened just as I crested the top of the overpass. I was able to coast to the bottom of the bridge, cross two lanes with large 18 wheeler vehicles making this challenging and park on the shoulder at the bottom of the bridge. The vehicle was towed to a nearby dealer. Their mechanic determined the "brain" between the hybrid battery and the drivers controls (the gas peddle) had failed, which disabled all power to the wheels. Had I not been cresting the top of the bridge it would have been impossible for me to move to the shoulder. This was an incredibly dangerous scenario that occurred with no warning. This failure of a key electronic component put me at extreme risk of a high speed accident on a very busy turnpike with no control whatsoever of the speed of the vehicle. There should be a redundant "brain" that would take over in this "failure" situation that would provide power at least for a limited time allowing a driver to maneuver to the shoulder. It was a miracle I was not killed. Had I been driving on limited access high speed lanes (as exist in Orlando where I live and my wife frequently drives which has no real shoulders one can safely pull over onto) the situation would have absolutely life threatening. These high speed toll lanes eliminate any ability to actually safely park and exit the car. I traded the car in (warranty covered repairs) the next day for a normal gas powered Hyundai. I will never drive a hybrid again until this type breakdown has been addressed so it can never occur. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 Hyundai Elantra Hybrid has has defective windshield washer nozzles 2 times so far. The factory nozzles clogged and had to be replaced. Then I got replacements installed under warranty by the local dealership. Those are now clogged exactly the same as the originals. The replacement nozzles failed much faster than the factory original equipment parts did. I am only using standard washer fluid. The fluid was tested by the dealership and is normal. Even high pressure compressed air can’t get through the nozzles at all. I am having a second replacement set ordered as of today. I suggest a recall or redesign of these defective nozzles. If you are driving just after it has rained and a passing vehicle hits a puddle and splashes dirty water all over your windshield you have no way to spray it off and clean it, so you can’t see where you are going at all. This is a major safety issue and will definitely cause an accident in such circumstances. It has been raining in my area several days per week for the past couple of months. There is lots of construction and road construction in many areas, so there is lots of dirt/mud after each rain on the roads. This creates a potentially dangerous and possibly life-ending situation if you are driving, get your windshield splashed with muddy water and can’t spray it off to clear it and can’t see where you are going suddenly, while you are on a highway. If you can’t see through the windshield you can’t even see if it is safe to pull off to the side of the road or not. These windshield nozzles need an emergency redesign and recall issued.
Safety Rating for the 2023 HYUNDAI ELANTRA HYBRID
NHTSA has not yet tested the 2023 HYUNDAI ELANTRA HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2023 HYUNDAI ELANTRA HYBRID
Hyundai Motor America has issued 7 technical service bulletins (TSBs) for the 2023 HYUNDAI ELANTRA HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
25-01-010H TSB — FUEL/PROPULSION SYSTEM
This bulletin provides the procedure to update the software for the Battery Management System (BMS) on certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles that may exhibit a warning light with DTC P1BB20.
25-01-010H DN — FUEL/PROPULSION SYSTEM
Certain Elantra hybrid (CN7 HEV), Sonata hybrid (DN8 HEV), and Tucson hybrid (NX4 HEV) vehicles may exhibit a warning light due to DTC Code P1BB20 (12V Lithium Battery Cell Voltage High). Follow the procedure in TSB 25-01-010H (or latest version) to perform the update the Battery management System (BMS) software.
25-01-003H TSB — VEHICLE SPEED CONTROL
Certain Elantra Hybrid (CN7 HEV) vehicles may exhibit an intermittent condition where the cruise control set speed could gradually increase when the driver releases the cruise control set speed adjustment switch. The cruise control set speed is clearly displayed on the instrument cluster, provides visual indication to the driver when...
SERVICE CAMPAIGN 9B4 — ELECTRICAL SYSTEM
This bulletin provides the procedure to update the software for the Battery Management System (BMS) on certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles that may exhibit a warning light with DTC P1BB20.
23-01-016H — ELECTRICAL SYSTEM
Certain Elantra, Elantra Hybrid, & Elantra N vehicles normally equipped with two (2) complete Smart Key FOBs were delivered with only one (1) complete Smart Key FOB and one additional mechanical key. This bulletin outlines the procedure to provide the 2nd Smart Key FOB and outlines programming for both Smart...
988DBP — LATCHES/LOCKS/LINKAGES
Certain 22-23MY Elantra (CN7/CN7a), Elantra N (CN7 N), and Elantra Hybrid (CN7 HEV) vehicles normally equipped with two (2) Smart Key FOBs will receive only one (1) Smart Key FOB and one additional mechanical key, per vehicle, until further notice.
22-HC-001H — ENGINE AND ENGINE COOLING
If you are servicing an applicable model with Hybrid Drive Motor (Traction Motor) improper operation or any DTC listed in the related shop manual, Motor Control System, refer to the shop manual for diagnosis. If the diagnosis indicates a faulty hybrid drive motor, refer to the Service Procedure and replace...
NHTSA Investigations for the 2023 HYUNDAI ELANTRA HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HYUNDAI ELANTRA HYBRID
- 2021 HYUNDAI ELANTRA HYBRID — 48 complaints
- 2022 HYUNDAI ELANTRA HYBRID — 67 complaints
- 2023 HYUNDAI ELANTRA HYBRID (current)
- 2024 HYUNDAI ELANTRA HYBRID — 5 complaints
- 2025 HYUNDAI ELANTRA HYBRID — 4 complaints
- 2026 HYUNDAI ELANTRA HYBRID — 0 complaints
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