NHTSA Complaint #11684947 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11684947
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	June 8, 2020
Date Filed	September 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Previously shutting the vehicle off and turning it back on seemed to solve the issue for a little bit until it would come on again. Later down the road my battery died. Upon replacing the battery I didn't seem to notice the issue ever. Now I have another new battery and the light has come on permantely and does not turn off even if I restart the car and as I stated it is a brand new battery. I know there was a recall for this exact issue previously for the year before mine and the year after mine. Something needs to be done about this because i see countless people have this exact same problem.

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