NHTSA Complaint #11684887 — 2016 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11684887
Vehicle	2016 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2025
Date Filed	September 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Power Transfer Unit (PTU) failure with "Service 4WD" message with "transmission service" message. Unfortunately, my car is not part of the recall but it is a similar issue.

Related Complaints for the 2016 JEEP CHEROKEE

Other UNKNOWN OR OTHER Complaints

#11709989 — January 9, 2026 — I was told that my PTU needs replaced however since it did not throw the proper code it is not covered under the exte...

#11707883 — December 30, 2025 — Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling i...

#11700425 — November 19, 2025 — There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list....

#11684947 — September 4, 2025 — I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Pr...

#11684705 — September 3, 2025 — Subject: Urgent Safety Concern – 2016 Jeep Cherokee Gear Shifting Issue Good Morning, I am writing to report a seri...

Recent Complaints for the 2016 JEEP CHEROKEE

#11719370 — ELECTRICAL SYSTEM — February 20, 2026 — WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RE...

#11719361 — POWER TRAIN — February 20, 2026 — My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufa...

#11718891 — POWER TRAIN — February 18, 2026 — The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered...

#11718675 — AIR BAGS — February 17, 2026 — I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...

#11718675 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 17, 2026 — I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...