NHTSA Complaint #11684761 — 2021 INFINITI QX50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11684761
Vehicle 2021 INFINITI QX50
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Vehicle Issue Summary – 2021 INFINITI QX50 I purchased a 2021 INFINITI QX50 in March 2024. Recently, I received notice of an active safety recall (NHTSA 25V437) related to the VC-Turbo engine bearings. In addition to the recall alert, I’ve also experienced several concerning symptoms: 1) A knocking noise when reversing. 2) The malfunction indicator light turning on and off intermittently. 3) Other irregular behaviors that raise concerns about engine performance and overall safety. Given the recall and these symptoms, I’d like to schedule an immediate inspection and any necessary repairs. My job requires me to drive multiple children on a daily basis and is a safety concern for the family I work for. This effects my work situation tremendously and my ability to perform my job responsibilities.

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