NHTSA Complaint #11684708 — 2017 JEEP CHEROKEE

Our 2017 Jeep Cherokee with 59,976 miles was diagnosed to need a new "PTU" unit in the transmission. This repair is required to avoid a potential dangerous situation where the four wheel drive unit may "lock up" as a result of a sudden loss of power. The repair is over $7,000 and is on a national back order. We have been waiting without the car for over three months due to delays in obtaining the part through the Chrysler dealer. It is an unreasonable repair charge for so few miles and completely unacceptable to be without the car for over three months. This suggests that many other car owners are having an issue. Our VIN is not part of a national recall for some reason, but there is reference that a PTU recall has occurred for other Jeep Cherokees. We request that our VIN be included in the recall.