NHTSA Complaint #11684492 — 2020 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11684492 |
| Vehicle | 2020 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I have been having intermittent problems for well over 1 year with my vehicle not accelerating. I try to accelerate from a stop, the vehicle does not respond. I have the accelerator pedal pressed to the floor nothing happens for 10-15 seconds, then vehicle will lurch forward and start responding. This has happened several times as I am pulling into traffic. Major safety concern that could cause severe injury or fatality. I also have other issues with vehicle not shifting gears, engine feels as though it is skipping while driving. I have taken this to the dealership and was told that they could not recreate the issue. No engine code or service lights have ever displayed. Dealership told me is can't be anything major since there are no codes or service lights. Currently have 72,000 miles, did purchase an extended warranty. I have seen many complaints of this same problem from other Terrain owners. GMC needs to fix this problem before someone is killed in a collision because their product won't accelerate.
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