NHTSA Complaint #11684435 — 2025 NISSAN KICKS

The contact owns a 2025 Nissan Kicks. The contact stated that while reversing at night, the back-over prevention camera displayed a grainy and distorted image. The vehicle was initially taken to the dealer; however, no issue was found with the camera. The contact informed the dealer that failure only occurred at night. The service technician informed the contact that the garage area was dark enough and that there were no issues found with the vehicle. The contact then received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); which the contact linked to the failure. The dealer was contacted, and an appointment was scheduled for the recall repair. After the recall repair, the failure recurred. The vehicle was taken back to the dealer, and the contact was informed that the image displayed on the screen was clear and that no additional assistance would be provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.