NHTSA Complaint #11665854 — 2025 NISSAN KICKS

The contact owns a 2025 Nissan Kicks. The contact stated while reversing, the back over prevention display screen failed to function as intended. The contact stated that the back over prevention screen displayed a black screen. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer; however, the contact was informed that the recall repair could not be performed. The contact was also informed that the recall repair remedy was not working. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer. The failure mileage was 9,000. Parts distribution disconnect.