NHTSA Complaint #11684011 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11684011
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While driving approximately 65 mph on the [XXX], near Terre Haute, Indiana, the engine very suddenly started making a very loud noise without any warning and immediately thereafter every system failed. The check engine light and several other warning lights appeared on the dashboard; the car steering became very stiff, making it very difficult (and dangerous) to control the car and get it safely to the shoulder; and the engine noise became louder (like spoons in a blender). The car unexpectedly lost forward motion causing cars and semi-trucks around us to take evasive action to avoid hitting us. All of this happened without warning and in a matter of a few seconds and we were very lucky to avoid a very severe accident. We had the car towed by Hawks Towing (in Glenview, IL) to Loyola Service (our preferred, trusted automotive service provider). The technicians at Loyola Service diagnosed the car with a complete engine failure and in need of a complete engine replacement. The estimated cost of the repairs is $21,254. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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