NHTSA Complaint #11683939 — 2016 HONDA CR-V

The contact owns a 2016 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, and the transmission occasionally slipped into neutral while attempting to accelerate uphill. There was no warning light illuminated. The contact also became aware of a grinding sound while depressing the accelerator pedal, with a strong gasoline odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,500.