NHTSA Complaint #11653135 — 2016 HONDA CR-V

The contact owns a 2016 Honda CR-V. The contact stated that while the vehicle was idling in park(P), the vehicle shut off. The contact made several attempts to restart the vehicle; however, the vehicle failed to restart. The vehicle was jump-started and there were several unknown warning lights illuminated on the instrument panel. The contact attempted to drive the vehicle; however, the vehicle failed to accelerate above 20 MPH. The contact stated that the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the dealer and was diagnosed with a defective high-pressure fuel pump. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was not repaired and remained with the dealer. The failure mileage was 85,000.