NHTSA Complaint #11683597 — 2019 HONDA ODYSSEY

On our 2019 Honda Odyssey the passenger sliding door is failing to latch closed and stay closed or locked. The door is popped out in the back because the latch mechanism will not engage and electronically lock as part of the normal closing sequence like the other door. From what I can tell, this is the same issue reported in Service Bulletin 18-128, however when I called Honda about it, they said my VIN was not included in that recall. I am concerned because it seems like the same problem and it creates an unsafe situation where the door is not fully latching, even when manually closing the door and trying to lock it. I can hear excessive noise from that side of the vehicle, and the warning message flashed saying there is an issue with the Right Side Sliding door, and the dome lights come on with an audible warning tone. I am unable to put passengers in the back of the van and needed to be very careful when driving it to the dealership for diagnosis yesterday. I'm still waiting to hear from them. I think this issue should be covered under recall work, since it seem like it is the same issue described in the service bulletin 18-128.