NHTSA Complaint #11683261 — 2017 HONDA ACCORD

This is happening a couple of times a week now. With the audio system locking up while driving making for the audio volume to not be able to be adjusted. They audio system is locking up and there is no way to reset the system while driving. There is not always a place to stop and shut the car off then restart -which is how I have been dealing with this issue for many years now. Sometimes, I am on the highway in heavy traffic while this happens. It is a massive distraction having to listen to blaring commercials that have increased volumes that jars drivers' focus on the situation surrounding me. I have tried holding the power button down for over 5 straight minutes without anything helping. I have tried multiple buttons hoping for a reset... still nothing. Today, this happened again in heavy traffic without a place to stop and do an ignition off/on... as this is how I have been dealing with this issue. The audio system has no volume knob, only flattened button. This happening in heavy traffic is dangerous. My car is a 2017 Honda Accord Touring Hybrid. It appears that this is a known issue with other owners of the 2016-17 Honda Accord Touring Hybrid. This has been happening since the car was new. it's REALLY OLD and dangerous.