NHTSA Complaint #11683236 — 2021 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11683236
Vehicle	2021 JEEP CHEROKEE
Component	ENGINE
Date of Incident	July 3, 2025
Date Filed	August 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

July 3 purchased used Jeep 2021 18,500 miles from a Lincoln Dealer July 5-7 notified dealer something wrong with engine July 10 drop off at Lincoln dealer was told Jeep would be taken to there Jeep Dealer in Titusville for service July 16 we find out Jeep has been delivered, July 21 was told the Jeep needs new engine, ordered was placed, as of today Aug 26 no ETA I filed a case with Jeep Care, they state no ETA maybe October. No warnings when I did the test drive, within an hour of driving and got home engine made terrible sounds etc reported it right away

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