NHTSA Complaint #11692526 — 2021 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11692526
Vehicle	2021 JEEP CHEROKEE
Component	ENGINE
Date of Incident	July 3, 2025
Date Filed	October 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

UNKNOWN purchased a used 2021 Jeep on July 3, 2025 received the CARFAX showing it passed all tests however, after I drove off the lot the engine sounded funny, took it back on July 10, they send the car to a Jeep dealer who stated it needed a new engine I also stated the AC smells funny, which they never addressed I finally got my jeep back end of Septemeber with new engine never heard a word from the Dealer even after 2 attempts to speak with them to get a full refund

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