NHTSA Complaint #11683046 — 2016 HYUNDAI TUCSON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11683046
Vehicle 2016 HYUNDAI TUCSON
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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