NHTSA Complaint #11682742 — 2018 RAM 3500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11682742
Vehicle 2018 RAM 3500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My HCU has failed I had a car pull into my lane on the freeway and my truck and fifth wheel slid for a long period of time. After the close call I contacted the dealership and they said they have no parts to fix the recall. I also contacted the FCA customer care 1 800 853 1403. After many calls and lost calls the Indian man told me it was totally safe to drive my truck he has no clue what a fifth wheel trailer is. I now have a 12400 mile truck i only use to pull my trailer sitting in limbo waiting to be repaired. Seems like when the truck goes through all the chimes and flashing lights I lose my cruise control and trailer brake function how is this safe?

Related Complaints for the 2018 RAM 3500

Other SERVICE BRAKES Complaints

#11718468 While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717028 Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 ye...
#11714401 I tow a 16000 lb RV with my truck and the ABS/Skid control goes on and off every few minutes and RAM keeps telling me...
#11711726 Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available...
#11709229 My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the de...

Recent Complaints for the 2018 RAM 3500

#11719057 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
#11718468 ELECTRICAL SYSTEM While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717505 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11717068 SERVICE BRAKES, HYDRAULIC The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Num...
#11716847 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
Check any vehicle history by VIN - Free vehicle history report