NHTSA Complaint #11681893 — 2022 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11681893
Vehicle 2022 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I recently ought a 2022 Ford F-150 off of a private seller. It had a clean Carfax when I bought it. About a month after I bought the truck, on July 24, 2025, the following warning lights appeared on my dash all on the same day. Blind Spot Assist Not Available, Cross Traffic Assist Not Available, and Reverse Brake Assist Not Available. Also, my drivers side window would not roll down, and my drivers side lock/unlock buttons would not work. There were not any warning lamps, messages, or other symptoms of the problem prior to the failure. So I took my truck into Gary Smith Ford in Fort Walton Beach, FL. on July 25, 2025 and they came back with the file I have uploaded below with the diagnosis and estimate. Of course the warranty has just expired a few months ago. We tried to make a claim with our insurance company and that was denied. I have also reached out to Ford Customer Service and they refused to help in any way. We were also never offered a loaner vehicle and my truck has been at the dealership for three weeks now. I am currently Active Duty Military and this is now effecting my ability to report for duty, and causing my leadership to question me. It is also effecting my family as we now only have one vehicle. As you can see in the link below, the estimate is quite high. and it is extremely frustrating that Ford has refused to help in any way, and will not provide any logical reason as to why except that the warranty is expired. Especially since this isn't my fault at all. Any help in rectifying this issue would be greatly appreciated. Thank You.

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