NHTSA Complaint #11681491 — 2016 HONDA PILOT

While merging onto the highway at about 45 mph the vehicle started to shake, stall, fail to respond and make a horrific noise. This caused a traffic situation as the car would not correctly get up to speed thereby affecting my merge and those behind me. I took the vehicle to my local dealer and upon completing an engine teardown I was advised that the connecting rod bearing had failed. When I asked how this could have happened I was told that I was "unlucky and got a defective part." The dealer quoted me about $18k for a replacement engine and actually discouraged me from proceeding with the repair. The vehicle body, interior and all components are in very satisfactory state and earlier in the year I ran a KBB report to value it. Those reports ranged from $12k - $16k. Ultimately, due to this situation not only were my daughter and I in danger but I lost any value.