NHTSA Complaint #11681190 — 2016 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11681190
Vehicle 2016 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The reason I am submitting this form is because my 2016 Veloster Turbo has an open recall out for premature wear in the bottom end (bearings and rods) and my car has been experiencing the same problems. I have had the highest rated shop in my area to look at the wear directly and it is clear this is the problem with the engine. Despite this all attempts to contact dealers and the manufacture have resulted in those parties claiming my unit was not affected during the recall and therefore there is nothing they can do to help me. It is clear my engine is experiencing the exact problems detailed in the recall and I have treated this engine as well I can as I had knowledge of these problems, even still my engine is only a couple hundred miles away from blowing up completely and not running. When this car was bought I added a catch can to specifically help with the premature wear on the engine as well as never revving the engine to over 5,0000 rpms. As well to both of the previously mentioned conditions I have consistently changed the oil every 3,000 miles or before with the best oil and oil filter money can buy. Despite all of this and treating the car as well as I possibly could I still experienced significant terminal damage to my engine and I haven't even hit 99,000 miles yet. This whole experience has been awful and near impossible even for me someone who is very well equipped to handle car problems and I can't imagine how a regular family with basic car knowledge could ever navigate and handle this situation accordingly. All I am looking for is some type of help in any way to move forward my car is still running and driving but if I continue to drive it, it will most definitely blow up leaving me stranded. Thank you for your time.

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