NHTSA Complaint #11681090 — 2020 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11681090
Vehicle 2020 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Have felt an issue with the transmission under 40k miles. Around 50-55k miles I got the transmission checked. Ford dealership/garage said it was the PCM that needed updating. After that, just under 60k miles I took it back for same issue and they ended up rebuilding the transmission. It has been driving fine but after another 20k miles (currently at 80k miles) it is starting to have the same issue. This is a problem because when trying to start to move forward, it will almost "stall" or "stutter" and has almost left me stuck in oncoming traffic while trying to turn. It has also caused issues while trying to accelerate on the highway too that have almost caused rear-end collisions. Looking through forms, it seems that most 2019+ Ford Edges have a problem with their transmissions and it's a common part that needs to be replaced.

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