NHTSA Complaint #11715327 — 2020 FORD EDGE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11715327
Vehicle 2020 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

my 2020 ford edge suddenly started failing to catch the gear when driving, the rpms would rev but the car would not speed up, when it would finally catch, the car would jerk forward. No warning, no heads up, I just got in my car one day and the problem existed. I bought this car new, I am the sole owner and I routinely take it in for upkeep. It has 62,000 miles on it so JUST over the 60k warranty. I took the car to the local Ford dealership who informed me that the torque converter was going out. After looking the issue up online, its was apparent that this is a known issue very common the this year. This is a faulty part that has yet to be recalled. I asked the Ford dealership about this issue and they confirmed that it was a very common problem and they had 2 vehicles currently in their shop for the same problem. The quote to correct this issue is thousands of dollars.

Related Complaints for the 2020 FORD EDGE

Other POWER TRAIN Complaints

#11717960 My vehicle is a 2020 Ford Edge SEL. I am experiencing ongoing transmission shuddering, jerking, and RPM fluctuations ...
#11716462 My 2020 Ford Edge Titanium experienced a complete transmission failure at just 65,898 miles—less than 6,000 miles bey...
#11713572 The transmission has completely gone out on my 2020 Ford edge the repair cost is $5500. I should not need a new trans...
#11713679 8F35 Transmission - Shudder/Buck/Jerk While Driving Up To 35 MPH (57 Km/H [XXX] dealership tells me I need new tran...
#11713804 Vehicle was purchased CPO ( Certified Pre Owned ) with only 43K miles on the odometer on or about DEC , 7-10 2025. Si...

Recent Complaints for the 2020 FORD EDGE

#11714634 ELECTRICAL SYSTEM Safety Defects and Mechanical Failures My 2020 Ford Edge (VIN: [XXX] ) is plagued by systemic safety defects that ren...
#11714634 ENGINE Safety Defects and Mechanical Failures My 2020 Ford Edge (VIN: [XXX] ) is plagued by systemic safety defects that ren...
#11714736 ENGINE Coolant entered into the engine, causing catastrophic failure. There was no warning on the dash of low coolant or any...
#11714634 FUEL/PROPULSION SYSTEM Safety Defects and Mechanical Failures My 2020 Ford Edge (VIN: [XXX] ) is plagued by systemic safety defects that ren...
#11714736 UNKNOWN OR OTHER Coolant entered into the engine, causing catastrophic failure. There was no warning on the dash of low coolant or any...
Check any vehicle history by VIN - Free vehicle history report