NHTSA Complaint #11680968 — 2020 TOYOTA HIGHLANDER AIR BAGS

Complaint Details

ODI Number	11680968
Vehicle	2020 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	February 1, 2024
Date Filed	August 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Related Complaints for the 2020 TOYOTA HIGHLANDER

Other AIR BAGS Complaints

#11714768 — February 1, 2026 — Taken vehicle at least 6 times to dealer (Corwin Toyota), to enquire about the 23v-865 recall, and each time have bee...

#11697766 — November 5, 2025 — I received a safety recall notice from Toyota (Recall No. 23TA15 / 23TB15) for the front passenger Occupant Classific...

#11688071 — September 18, 2025 — Vehicle: 2020 Toyota Highlander XLE VIN: [XXX] Mileage (approx): 78,000 Problem Description: My vehicle displays an...

#11665804 — June 9, 2025 — The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air...

#11663190 — May 27, 2025 — No remedy for a recall that is 524 days old.

Recent Complaints for the 2020 TOYOTA HIGHLANDER

#11719509 — POWER TRAIN — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11719509 — VEHICLE SPEED CONTROL — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11714593 — POWER TRAIN — January 30, 2026 — THE TRANSMISSION FAILED SUDDENLY.

#11711916 — POWER TRAIN — January 19, 2026 — Our 2020 Highlander with 45,000 miles started making a whining noise when accelerating. After the Toyota garage looke...

#11711802 — UNKNOWN OR OTHER — January 19, 2026 — Premature transmission failure. Vehicle had less than 100K miles. Took the vehicle in for an oil change before a lo...