NHTSA Complaint #11711802 — 2020 TOYOTA HIGHLANDER UNKNOWN OR OTHER

Complaint Details

ODI Number	11711802
Vehicle	2020 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	November 24, 2025
Date Filed	January 19, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Premature transmission failure. Vehicle had less than 100K miles. Took the vehicle in for an oil change before a long trip. Mentioned a "whine" during acceleration. Told us that the entire transmission would need to be replaced immediately at a cost of over $10,000. Made an appeal to Toyota to help with the cost of replacement and we were denied.

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