NHTSA Complaint #11711916 — 2020 TOYOTA HIGHLANDER

Our 2020 Highlander with 45,000 miles started making a whining noise when accelerating. After the Toyota garage looked at it we were told that we needed a full transmission replacement. No warning lights came on alerting of us of problem. We were also told by the service depart that they are not surprised there hasn’t been a recall due to how many transmissions they have replaced on these vehicles and especially this type of transmission. Upon researching this particular issue, It is a wide known issue with class action lawsuits. New transmissions are also only carrying a 1 year warranty. That is hardly a warranty on a costly repair. It will cost us out of pocket $8,000 for a vehicle that is meticulously maintained and with only 44,000 miles. These vehicles are still being sold putting myself, my family and many more Americans as risk.