NHTSA Complaint #11665804 — 2020 TOYOTA HIGHLANDER AIR BAGS

Complaint Details

ODI Number	11665804
Vehicle	2020 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	June 9, 2025
Date Filed	June 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Related Complaints for the 2020 TOYOTA HIGHLANDER

Other AIR BAGS Complaints

#11714768 — February 1, 2026 — Taken vehicle at least 6 times to dealer (Corwin Toyota), to enquire about the 23v-865 recall, and each time have bee...

#11697766 — November 5, 2025 — I received a safety recall notice from Toyota (Recall No. 23TA15 / 23TB15) for the front passenger Occupant Classific...

#11688071 — September 18, 2025 — Vehicle: 2020 Toyota Highlander XLE VIN: [XXX] Mileage (approx): 78,000 Problem Description: My vehicle displays an...

#11680968 — August 15, 2025 — The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air...

#11663190 — May 27, 2025 — No remedy for a recall that is 524 days old.

Recent Complaints for the 2020 TOYOTA HIGHLANDER

#11719509 — POWER TRAIN — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11719509 — VEHICLE SPEED CONTROL — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11714593 — POWER TRAIN — January 30, 2026 — THE TRANSMISSION FAILED SUDDENLY.

#11711916 — POWER TRAIN — January 19, 2026 — Our 2020 Highlander with 45,000 miles started making a whining noise when accelerating. After the Toyota garage looke...

#11711802 — UNKNOWN OR OTHER — January 19, 2026 — Premature transmission failure. Vehicle had less than 100K miles. Took the vehicle in for an oil change before a lo...