NHTSA Complaint #11680962 — 2018 HYUNDAI SONATA

Component or system that failed or malfunctioned: The 2.4L Theta II engine in my 2018 Hyundai Sonata is consuming an excessive and unsafe amount of engine oil—approximately 1 quart every 750–1000 miles. The engine has not seized or failed yet, but the oil consumption is abnormal and dangerous. The engine is available for inspection upon request. Safety risk: This oil consumption issue poses a significant safety risk. If the engine runs out of oil unexpectedly, it could lead to catastrophic engine failure and sudden loss of power while driving—potentially causing a serious accident. The lack of warning or engine light prior to dangerously low oil levels increases the risk. Reproduction/confirmation: The issue has been reproduced and documented by a certified Hyundai dealer through an oil consumption test. However, despite confirming the problem, Hyundai has refused to cover the repair. Inspection history: The vehicle has been inspected by a Hyundai dealership. No other independent agencies (e.g., insurance or police) have inspected it. Warning lamps or messages: No warning lamps appeared before the engine oil was found to be dangerously low. There were no check engine lights or oil pressure warnings prior to discovering the oil consumption issue. Other key information: Hyundai refuses to cover the repair due to the fact that I am not the original owner—even though the original Powertrain warranty would have covered the issue if I were. Hyundai arbitrarily reduces the powertrain warranty to 5 years/60,000 miles for secondary owners, despite the safety risks being identical regardless of ownership. Furthermore, this exact engine has been the subject of multiple lawsuits and class actions due to excessive oil consumption, connecting rod bearing failure, and engine seizure. Hyundai has acknowledged the defect in various settlements but continues to deny coverage for affected owners like me.