NHTSA Complaint #11680718 — 2021 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11680718
Vehicle	2021 KIA SELTOS
Component	ENGINE
Date of Incident	August 11, 2025
Date Filed	August 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I took my car in last Wednesday to have the recall remedy done I was told my engine was fine my car sat up after that until Monday when I turned it on the check engine light came on and I was told after checking that cylinder 2 was misfiring and apparently my car was in fact not okay. My car went in on Monday and has been sitting in “being inspected “ status since yesterday. I have called and texted multiple times and can not receive and answer as to what is going on nor did they give me a loaner so I have been with out a car for 4 days now. The service department does not answer nor return my calls and just keep routing me to scheduling who apparently can’t tell when what’s going on either.

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