NHTSA Complaint #11680194 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was taken to an independent mechanic for new tires. While the vehicle was being serviced, it was determined that the rear shocks were leaking. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Number: 25V025000 (Suspension). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.