NHTSA Complaint #11680031 — 2017 CHEVROLET EQUINOX

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle shuddered before hesitating to maintain automotive power. In addition, while at a stoplight, the vehicle lost automotive power. No warning light was illuminated. The vehicle was towed to the residence and was diagnosed by an independent mechanic. The independent mechanic determined that the engine needed to be replaced. A second independent mechanic arrived at the residence and diagnosed the vehicle and confirmed the failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,500.