NHTSA Complaint #11679679 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11679679
Vehicle 2013 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.

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