NHTSA Complaint #11679481 — 2020 VOLKSWAGEN TIGUAN

The windshield wipers have been acting up, turning on unexpectedly when I use the turn signals, with no input from me, or when I drive over bumps, which seriously blocks my view and creates a danger on the road, especially in bad weather or during turns. This problem started showing up in October 2023 when the car had about 16,000miles, still under the 4-year/50,000-mile warranty. I took it to a dealership that month, but they checked the turn signals, scanned for faults, and found nothing, yet the issue didn’t go away. I tried again in September 2024 with another appointment, but the dealership wanted $250 for a diagnostic and to keep the car overnight, so I couldn’t proceed. The car and wiper system can be inspected if needed. There were no warning lights or messages beforehand; the trouble began in October 2023. Only the first dealership looked at it, with no fix. I have several videos showing the problem.