NHTSA Complaint #11523227 — 2020 VOLKSWAGEN TIGUAN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11523227
Vehicle	2020 VOLKSWAGEN TIGUAN
Component	VISIBILITY/WIPER
Date of Incident	May 18, 2023
Date Filed	May 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The overhead console broke and fell, dangling by wires only. It became a hazard inside the vehicle as it blocked visibility and swung inside with the possibility of hurting someone. I called VW customer care and they refused to acknowledge this issue and stated since the vehicle was 1000 miles over warranty limit (though still based on age, as < 3 years) there was nothing they could do.

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