NHTSA Complaint #11618159 — 2020 VOLKSWAGEN TIGUAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11618159
Vehicle 2020 VOLKSWAGEN TIGUAN
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

In my VW Tiguan, the sunglasses component that has the lights, the sunroof buttons, and hands-free microphone, dropped from the roof at the end of the day. It was one of the more warmer days that this happened on and I took it into the VW dealership to have them look at it the next day. The whole component blocked my ability to see and caused blind spots. The dealership gave me the car back with the light component taken out and everything else taped up. This caused a problem to not be able to see out of my rearview mirror. The dealership told me two weeks ago on 9/20 that until the part comes in, which is backordered and I still have an unknown timeframe of it coming in, I will be riding around with it taped up. I have found it difficult to drive even with it taped up because it will come down when the tape gives up. I am unsure of what the cause of it is, but know that this has been our hottest summer in the South since I've had my car.

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