NHTSA Complaint #11685743 — 2020 VOLKSWAGEN TIGUAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11685743
Vehicle	2020 VOLKSWAGEN TIGUAN
Component	UNKNOWN OR OTHER
Date of Incident	September 5, 2025
Date Filed	September 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Overhead console fell out of ceiling. Hanging by wires. This poses a danger especially when it falls during driving. It is a known vw issue. The plastic tabs at each of the 4 mounting points of the panel had cracked, and snapped causing the entire panel to fall down, dangling by the wires. Whether the mounting points failed due to heat or whether it was the mounting screws being over-tightened causing the plastic to crack is indeterminable, but it failed at each of the 4 mounting screw points.

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