NHTSA Complaint #11718513 — 2020 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11718513
Vehicle	2020 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2026
Date Filed	February 17, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

SOS button is not working. Console fell out of roof of car earlier this summer (a national recall) and now the SOS error J949 is not working, and because the SOS button isnt working neither is the bluetooth. This is absolutely due to the faulty console that had to be rewired and clipped back into the roof of the vehicle. Currently not being covered by dealerships, it is absolutely a volkswagen fault in their upper electrical console issue.

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