NHTSA Complaint #11679437 — 2021 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11679437
Vehicle	2021 KIA SELTOS
Component	ENGINE
Date of Incident	August 5, 2025
Date Filed	August 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I pulled off the main road into the Walmart parking lot. When I did, the vehicle shut off, no power and steering was very hard. I was able to steer into a space and safely park. Vehicle was towed to Victory Kia in Victoria. Service dept said there was no oil at at all in the vehicle. Vehicle was recently taken in for the Kia engine recall about 3 months ago. Was told I needed an software update and oil change to remedy the problem. I got a full synthetic oil change. The vehicle burned all the oil off. No low oil or oil warning light ever came on. Now, Kia wants me to pay for another oil change and diagnostic and drive the vehicle for 1000 miles to see the outcome. Which, if/when the motor dies out again,then I'll be stranded again, hopefully not on a freeway this time. It's crazy I have to be a guinea pig for Kia to see if when the car dies out again, hopefully it don't catch fire this time when all the oil burns out like it did last time

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