NHTSA Complaint #11678603 — 2013 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11678603
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	July 31, 2025
Date Filed	August 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.

Related Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

Other AIR BAGS Complaints

#11681653 — August 19, 2025 — The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the veh...

#11603032 — July 17, 2024 — The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air ...

#11602682 — July 16, 2024 — I was enjoying holiday driving with family in my 2013 Chrysler Town & Country Limited when suddenly a very loud pop w...

#11584690 — April 23, 2024 — The passenger side headrest popped open without any impact. It has been inspected by a mechanic who stated that this ...

#11437026 — October 16, 2021 — The passenger front seat head rest deployed on its own. It looks like a plastic pin inside the headrest broke and po...

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